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"Dear Ellie, Thank you very much for Saturday, all the children enjoyed themselves, especially Kayleigh as she enjoys baking and decorating cakes and being hands on rather that watching"

"Thank you so much for squeezing in our order; we were going to give Sam a surprise visit this weekend, which would involve a 400 mile round trip, but have just heard that his housemates are throwing him a party as its his 21st so he won't want his parents there! Its great to know that he'll have some lovely homemade cupcakes on his birthday and I promise I'll give more notice next year'"